This Privacy Policy outlines how Greenshield LLC collects, uses, and safeguards your personal information when you interact with us.
1. Information We Collect
We may collect:
Name, phone number, email address
Property address or service location
Booking and communication history
Quote details and preferences
Website usage (via cookies or analytics)
2. Use of Your Information
We use your data to:
Schedule and confirm appointments
Provide service-related updates and reminders
Respond to inquiries and feedback
Send promotional content (only with consent)
Analyze performance and improve user experience
3. SMS Compliance
By submitting your phone number, you authorize Greenshield LLC to send you automated text messages related to:
Quotes
Appointments
Confirmations and service status
Special offers or seasonal tips (if opted in)
You can opt out at any time by replying STOP. Message/data rates may apply.
We fully comply with A2P 10DLC, TCPA, and CAN-SPAM regulations.
4. Data Sharing
We do not sell or rent your information. We may share limited data with trusted third-party platforms (e.g., payment processors, CRMs, SMS/email providers) to operate our business efficiently.
All third parties are contractually required to protect your information.
5. Security
We implement secure tools and procedures to protect your data. However, no system is completely immune from risks, so we recommend not submitting sensitive data through SMS.
6. Your Rights
You may:
Request a copy of your data
Correct any inaccurate information
Request deletion of your record (unless required by law)